Once you have placed your order you will be presented with an order confirmation screen detailing what you have bought, how much it cost and delivery options. At this time you will also be sent a confirmation by email re-stating the details for your records. This email does not however indicate that your order has been or begun to be processed or a confirmation of contract of purchase. If you are paying by credit we will take an authorisation of payment at this point. This will show on your bank statement as a reservation of funds which allocates the money to your order but this will not be realised until we have despatched your items to the courier.
Once we have processed your order you will receive a second email from us detailing what has been sent to you.
For online orders postage and packing will be added during checkout and is based on your location and the weight of your order.
If you want us to change your delivery address please specify the new delivery address by emailing us at firstname.lastname@example.org quoting your order ID and we will make every effort to change it for you. However, we can only change the delivery address details for an order up until the point where the order has been picked ready for dispatch. Once the order has been registered with our courier and you have received your dispatch confirmation, the address cannot be changed.