Buying Online

Getting started

  • How to register
  • Providing qualifications
  • Password problems
  • Discounts

Placing orders

  • Placing your order
  • Your order
  • Payment options
  • Payment authentication
  • Taking payment
  • Terms and Conditions

Existing orders

  • Unsuccessful orders
  • Missing items on orders
  • Changing your order
  • Cancelling your order
  • Unsuccessful delivery

Delivery

  • Order confirmation
  • Worldwide delivery costs

Completed orders

  • Returns and refunds
  • Cancelled/failed orders
  • Cancelled order charged
  • Two charges for order

Technical issues

  • Problems signing in
  • Website issues
  • Other issues