If you have recently purchased, or are interested in purchasing, our Testwise online testing service, GL Assessment offer a WebEx e-meeting demonstration to run through the set up, use of the Testwise platform and its tests. This WebEx e-meeting demonstration is not mandatory, but other schools who are new to online testing have found it useful.
Initially, we recommend you check how your IT systems are likely to perform against our Testwise testing platform. There are two links that can be used to assist in this process:
To access all of our support documents, take a look at our Testwise help and guidance notes.
Testwise Technical Support
If you are having any technical difficulties with your online testing platform, please call +44 (0)330 123 5375 or email firstname.lastname@example.org.
Testwise is being upgraded and will be unavailable from 17:00 (GMT) on Wednesday 14 December until 08:30 (GMT) on Wednesday 4 January. Click here to find out more.
Click the edit icon to the right of your password on the ‘Profile’ menu. Enter your Current Password, followed by your New Password and then re-type your new password in the last field.
Candidates should be supplied with their Customer ID by the account Administrator.
Administrators unsure of the Customer ID can be reminded via email by clicking the ‘Forgotten
your Customer ID?’ link.
If you cannot find this email address you will need to contact Testwise customer support for assistance.
Click on the ‘Forgotten your password?’ link on the login form.
Enter your Email and click OK. If the Email is recognised, an email will be sent to your registered
email addresses containing instructions on how to reset your password.
When your account is set up we will send you an email containing a link. Following the link will take
you to a web page which will allow you to set a password for your account.
The ‘Set Your Password’ form is only accessible by following valid links from emails sent to your
registered account inviting you to set or reset your password.
Clicking the Add button at the top left of the register will display the ‘Add Student’ dialog. All parameters you can see above must be entered; however any information in the Additional tab is not mandatory. Once you’ve added your student details, click OK. You will then see them appear in the register.
Clicking the Import button at the top left of the register will launch a new browser window that will allow you to upload .csv files containing student details. Click the Upload files button and browse for your .csv file to upload the students.
To generate a report, log in to the administrator page and go to the assessment’s register. Select all the students that you wish to include in the report. Next, click on the Report tab on the right.
Play the Prezi to see how you can set up your Testwise account.